Shipping policy
Processing Time:
General: Orders take about 7-15 working days
International shipping is not busy at this time, there are many flights, there are not many goods, and the warehouse will not be full.
Special: Orders take about 15-35 working days (Prom/Homecoming Season)
International shipping is very busy at this time, there are many flights, but there are too many goods, which will overflow the warehouse. The tailors' office that makes the dresses has too many orders and needs time to make them.
Shipping Time:
We offer three shipping methods:
- Standard shipping. The standard shipping fee is $19.99. This method is delivered within 7-12 working days.
- Rush Order shipping. The rush shipping fee is $29.99. This method is delivered within 3-5 working days. Usually FEDEX.DHL is used.
- Free shipping. The shipping fee is $0.00. We decide the shipping method ourselves. This method is delivered within 15-20 working days.
Important Information:
* Rush orders are accepted here, please email: prommirror@outlook.com to confirm whether you can receive it on time.
*Please note that international orders may be subject to taxes and fees. These fees are collected directly by local customs. We will not charge you any additional fees.
Estimated delivery time = processing time + shipping time
Processing time: from the date of payment received to the order packaging.
In the off-season, the processing time usually depends on the style and craftsmanship of the dresses. Simple style can be completed within 7 days, while some complex dresses may take more than 15 days.
In the peak season, the processing time is longer, usually more than 15 days. If you are in a hurry to get the package, please email us. Our email address:prommirror@outlook.com
Shipping time: This time is the actual shipping time, which depends on the shipping method you choose.
Tracking
You will receive shipping information for your order once the items in your order have been shipped. Please make sure your email address is correct.
If you already have a tracking number for your order, you can check the tracking on this website: www.fedex.com or https://www.17track.net/en
Please note that sometimes there may be a delay in tracking updates. Please don't worry, try to check after a few days.